apps/home/models.py

@@ -106,8 +106,11 @@ class Ticket(models.Model):
     def short_description(self):
         """Provide a snippet of the description for presentation purposes."""
 
-        short_description = bleach.clean(self.description, tags=[])[:150]
-        return f"{short_description}..."
+        short_description = bleach.clean(self.description, tags=[])
+        if len(short_description) > 200:
+            return f"{short_description[:200]}..."
+
+        return short_description
 
     def save(self, *args, **kwargs):
         """Override the save method to clean the description and apply timestamps."""