343 lines
11 KiB
JavaScript
343 lines
11 KiB
JavaScript
var displayedTicketID = -1;
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filters = {};
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editor = null;
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searchTimeout = null;
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loadingTickets = false;
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const formControls = [
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{
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id: "newTitle",
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validation: function(element) {
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const value = element.val();
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return (!element.attr("required") || value.trim() !== "")
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},
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errorMessage: function(element) {
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return "This field is required."
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}
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}
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];
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$(document).ready(function() {
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// $(".email-list-item").on("click", function() {
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// displayTicket(this);
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// });
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ClassicEditor
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.create( document.getElementById("newDesc"), {})
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.then( newEditor => {
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editor = newEditor;
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})
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.catch( error => {
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console.error(error)
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});
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$("#searchTickets").keyup(() => {
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clearTimeout(searchTimeout);
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searchTimeout = setTimeout(() => {
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value = $("#searchTickets").val();
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if (value === "") {
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delete filters["title__contains"];
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return;
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}
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filters["title__contains"] = value;
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loadAllTickets();
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}, 500);
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})
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setupFilter("#filterSidebar .filter-department", "author__department__in");
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setupFilter("#filterSidebar .filter-tag", "tags__in")
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setupFilter("#filterSidebar .filter-priority", "priority__in")
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loadFilterCounts();
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loadAllTickets();
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});
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function setupFilter(selector, key) {
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$(selector).each(function () {
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var input = $(this).find("input[type=checkbox], input[type=radio]");
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var uuid = input.val();
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input.on("change", function () {
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if (input.is(":checkbox")) {
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if ($(this).is(":checked")) {
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filters[key] = filters[key] || [];
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filters[key].push(uuid);
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} else {
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// filters[key].splice(filters[key].indexOf(uuid), 1);
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filters[key] = filters[key].filter(id => id !== uuid);
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if (filters[key].length === 0) {
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delete filters[key];
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}
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}
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}
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else if (input.is(":radio") && input.is(":checked")) {
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filters[key] = [uuid];
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}
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console.log(JSON.stringify(filters, null, 4));
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loadAllTickets();
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});
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});
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}
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function validateForm() {
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$("#ticketModal form").find(".form-control,.form-select").removeClass("is-valid is-invalid");
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$("#ticketModal form .invalid-feedback").text("");
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var valid = true;
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formControls.forEach(function(control) {
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var element = $("#" + control.id);
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if (!control.validation(element)) {
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element.addClass("is-invalid");
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element.siblings(".invalid-feedback").text(control.errorMessage(element));
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valid = false;
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}
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else {
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element.addClass("is-valid");
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}
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});
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return valid;
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}
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$("#ticketModal form").on("submit", function(event) {
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event.preventDefault();
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if (!validateForm()) {
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return;
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}
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$.ajax({
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url: URL_NewTicket,
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type: "POST",
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dataType: "json",
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data: {
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csrfmiddlewaretoken: CSRFMiddlewareToken,
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title: $("#newTitle").val(),
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description: editor.getData(),
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author_id: CurrentUserID,
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priority_id: $("#newPriority").val(),
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tag_ids: $("#newTags").val()
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},
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success: function(data) {
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loadAllTickets();
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loadFilterCounts();
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},
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error: function(data) {
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alert(JSON.stringify(data, null, 4))
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}
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});
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});
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function getOrdinalSuffix(day) {
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if (day >= 11 && day <= 13) {
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return day + 'th';
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} else {
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switch (day % 10) {
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case 1: return day + 'st';
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case 2: return day + 'nd';
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case 3: return day + 'rd';
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default: return day + 'th';
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}
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}
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}
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function updateFilterCounts(filterType, data) {
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$("#filterSidebar .filter-" + filterType).each(function() {
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var uuid = $(this).find("input[type=checkbox],input[type=radio]").val();
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var count = data[filterType + '_counts'][uuid];
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$(this).find(".badge").text(count);
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});
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}
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function loadFilterCounts() {
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$.ajax({
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url: URL_FilterCounts,
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type: "GET",
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success: function(data) {
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console.log(JSON.stringify(data, null, 4));
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updateFilterCounts('priority', data);
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updateFilterCounts('tag', data);
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updateFilterCounts('department', data);
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$("#filterPriorityAll .badge").text(data.ticket_count);
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$("#ticketCount").text(data.ticket_count)
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},
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error: function(data) {
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alert(JSON.stringify(data, null, 4))
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}
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});
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}
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function loadAllTickets() {
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if (loadingTickets === true) {
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return;
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}
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$("#ticketsContainer").empty();
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loadingTickets = true;
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// alert(JSON.stringify(filters, null, 4));
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$.ajax({
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url: URL_Tickets,
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type: "GET",
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dataType: "json",
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data: filters,
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success: function(data) {
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loadingTickets = false;
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console.log(JSON.stringify(data, null, 4))
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data.forEach(function(ticket) {
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var timestamp = new Date(ticket.timestamp);
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var formattedTime;
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if (ticket.was_yesterday) {
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var day = getOrdinalSuffix(timestamp.getDate());
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var month = timestamp.toLocaleString('en-GB', { month: 'short' });
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var year = timestamp.toLocaleString('en-GB', { year: 'numeric' });
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var time = timestamp.toLocaleString('en-GB', { hour: 'numeric', minute: 'numeric' });
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// Formatting the final result
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var formattedTime = time + ', ' + day + ' ' + month + ' ' + year;
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}
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else {
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var hours = timestamp.getUTCHours();
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var minutes = timestamp.getUTCMinutes();
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formattedTime = hours.toString().padStart(2, '0') + ':' + minutes.toString().padStart(2, '0');
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}
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if (ticket.is_edited) {
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formattedTime += " • edited";
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}
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var item = $(`
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<div class="email-list-item peers fxw-nw p-20 bdB bgcH-grey-100 cur-p" data-ticket-id="${ticket.uuid}" data-author-icon="${ticket.author.icon}">
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<div class="peer mR-10">
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<img src="${ticket.author.icon}" alt="" class="w-2r h-2r bdrs-50p me-2" style="object-fit: cover;">
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</div>
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<div class="peer peer-greed ov-h">
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<div class="peers ai-c">
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<div class="peer peer-greed">
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<h6 class="ticket-author">${ticket.author.forename} ${ticket.author.surname}</h6>
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</div>
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<div class="peer">
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<small class="ticket-timestamp">${formattedTime}</small>
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</div>
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</div>
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<h5 class="fsz-def tt-c c-grey-900 ticket-title">${ticket.title}</h5>
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<span class="whs-nw w-100 ov-h tov-e d-b ticket-desc">${ticket.description}</span>
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</div>
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</div>
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`);
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$("#ticketsContainer").append(item);
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});
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$(".email-list-item").on("click", function(e) {
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e.preventDefault();
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displayTicket(this);
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$('.email-content').toggleClass('open');
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});
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},
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error: function(data) {
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loadingTickets = false;
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alert(JSON.stringify(data, null, 4));
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console.error(`${data.responseJSON.error}\n${data.responseJSON.detail}`);
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}
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});
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}
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function displayTicket(ticketElement) {
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ticket = $(ticketElement);
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ticketID = ticket.data("ticket-id");
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// $(".back-to-mailbox").off("click").on("click", function(event) {
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// event.preventDefault();
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// $('.email-content').toggleClass('open');
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// displayTicket(ticketElement);
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// });
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if (displayedTicketID === ticketID) {
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// displayedTicketID = -1;
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return;
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}
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ticket.siblings().removeClass("bgc-grey-100");
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ticket.addClass("bgc-grey-100");
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$("#ticketTitle").text("")
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$("#ticketDesc").empty();
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$("#ticketAuthor").text("");
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$("#ticketAuthorImg").hide();
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$("#ticketAuthorImg").prop("src", "");
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$("#ticketTimestamp").text("");
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$("#btnGroupDrop2").hide();
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$("#ticketBadges").empty().hide();
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displayedTicketID = ticketID;
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$.ajax({
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url: URL_Tickets,
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type: 'get',
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dataType: 'json',
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data: {
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uuid__in: [ticketID]
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},
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success: function (data) {
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console.log(JSON.stringify(data, null, 4));
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var ticket = data[0];
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var author = ticket.author;
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var department = author.department;
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var priority = ticket.priority;
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$("#ticketTitle").text(ticket.title);
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$("#ticketDesc").append($(`<div class="w-100">${ticket.description}</div>`));
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$("#ticketAuthor").text(`${author.forename} ${author.surname}`);
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$("#ticketAuthorImg").show();
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$("#ticketAuthorImg").prop("src", author.icon);
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$("#btnGroupDrop2").show();
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$("#ticketBadges").show();
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$("#ticketBadges").append($(`<div class="badge me-1" style="color: ${priority.colour}; background-color: ${priority.backgroundcolour};">${priority.title} Priority <i class="ti-control-record "></i></div>`));
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if (department != null) {
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$("#ticketBadges").append($(`<div class="badge bgc-deep-purple-500 me-1">${department.title}</div>`));
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}
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ticket.tags.forEach(function(tag) {
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$("#ticketBadges").append($(`<div class="badge me-1" style="color: ${tag.colour}; background-color: ${tag.backgroundcolour};">${tag.title} <i class="ti-tag"></i></div>`));
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});
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// timestamp
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var timestamp = new Date(ticket.timestamp);
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var formattedTime;
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if (ticket.was_yesterday) {
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var options = { weekday: 'short', day: 'numeric', month: 'short', year: 'numeric' };
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formattedTime = timestamp.toLocaleDateString('en-GB', options);
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}
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else {
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var hours = timestamp.getUTCHours();
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var minutes = timestamp.getUTCMinutes();
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formattedTime = hours.toString().padStart(2, '0') + ':' + minutes.toString().padStart(2, '0');
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}
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if (ticket.is_edited) {
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formattedTime += " • edited";
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}
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$("#ticketTimestamp").text(formattedTime);
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},
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error: function(message) {
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alert(JSON.stringify(message, null, 4));
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}
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});
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} |