Double Tickets with Filters. #6

New Issue

corbz · 2024-01-15T23:37:20Z

corbz commented

2024-01-15 23:37:20 +00:00

Sometimes, using filters will show double.

Check the JS for loading the count, the filters and the backend around both

Sometimes, using filters will show double. Check the JS for loading the count, the filters and the backend around both ![image](/attachments/aabc2a42-2c7f-49d8-8d9d-145408fe1fa0)

image.png

140 KiB

corbz added the

bug

label 2024-01-15 23:37:20 +00:00

corbz added this to the Ticket Website project 2024-01-15 23:37:20 +00:00

corbz commented

2024-01-15 23:40:30 +00:00

This data was returned from the API. It appears to be a backend issue.

The first two tickets with the same filters are identical.


[
    {
        "uuid": "b0142315-b5c4-46a9-b02e-bdfdd6dffc37",
        "title": "IT Training Request",
        "description": "Requesting IT training sessions for the marketing team to enhance their proficiency in utilizing specific software tools. Providing a detailed outline of the desired training topics and the anticipated benefits for the team. Seeking assistance in scheduling and conducting the training sessions.",
        "author": {
            "uuid": "291cc4c1-3bb3-4417-aaa6-748606fede77",
            "icon": "/static/assets/images/defaultuser.webp",
            "email": "user@mail.com",
            "forename": "Default",
            "surname": "User",
            "department": null,
            "create_timestamp": "2024-01-08T23:16:17Z",
            "edit_timestamp": "2024-01-08T23:17:01.102000Z"
        },
        "create_timestamp": "2024-01-09T00:12:17Z",
        "edit_timestamp": "2024-01-09T00:12:17Z",
        "is_edited": false,
        "was_yesterday": true,
        "is_older_than_day": true,
        "timestamp": "2024-01-09T00:12:17Z",
        "priority": {
            "uuid": "0ebc194c-b856-4e4f-9def-cd190d1e8d43",
            "title": "Low",
            "colour": "#FFFFFF",
            "backgroundcolour": "#66DD66"
        },
        "tags": [
            {
                "uuid": "72fb255c-132f-4124-802d-f4c051620540",
                "title": "Requires Help",
                "colour": "#000000",
                "backgroundcolour": "#B2E57C"
            },
            {
                "uuid": "cc473838-acaf-43f9-a601-dc4ab1f9026c",
                "title": "Software",
                "colour": "#000000",
                "backgroundcolour": "#FED8B1"
            }
        ]
    },
    {
        "uuid": "b0142315-b5c4-46a9-b02e-bdfdd6dffc37",
        "title": "IT Training Request",
        "description": "Requesting IT training sessions for the marketing team to enhance their proficiency in utilizing specific software tools. Providing a detailed outline of the desired training topics and the anticipated benefits for the team. Seeking assistance in scheduling and conducting the training sessions.",
        "author": {
            "uuid": "291cc4c1-3bb3-4417-aaa6-748606fede77",
            "icon": "/static/assets/images/defaultuser.webp",
            "email": "user@mail.com",
            "forename": "Default",
            "surname": "User",
            "department": null,
            "create_timestamp": "2024-01-08T23:16:17Z",
            "edit_timestamp": "2024-01-08T23:17:01.102000Z"
        },
        "create_timestamp": "2024-01-09T00:12:17Z",
        "edit_timestamp": "2024-01-09T00:12:17Z",
        "is_edited": false,
        "was_yesterday": true,
        "is_older_than_day": true,
        "timestamp": "2024-01-09T00:12:17Z",
        "priority": {
            "uuid": "0ebc194c-b856-4e4f-9def-cd190d1e8d43",
            "title": "Low",
            "colour": "#FFFFFF",
            "backgroundcolour": "#66DD66"
        },
        "tags": [
            {
                "uuid": "72fb255c-132f-4124-802d-f4c051620540",
                "title": "Requires Help",
                "colour": "#000000",
                "backgroundcolour": "#B2E57C"
            },
            {
                "uuid": "cc473838-acaf-43f9-a601-dc4ab1f9026c",
                "title": "Software",
                "colour": "#000000",
                "backgroundcolour": "#FED8B1"
            }
        ]
    },
...
]

This data was returned from the API. It appears to be a backend issue. The first two tickets with the same filters are identical. ``` [ { "uuid": "b0142315-b5c4-46a9-b02e-bdfdd6dffc37", "title": "IT Training Request", "description": "Requesting IT training sessions for the marketing team to enhance their proficiency in utilizing specific software tools. Providing a detailed outline of the desired training topics and the anticipated benefits for the team. Seeking assistance in scheduling and conducting the training sessions.", "author": { "uuid": "291cc4c1-3bb3-4417-aaa6-748606fede77", "icon": "/static/assets/images/defaultuser.webp", "email": "user@mail.com", "forename": "Default", "surname": "User", "department": null, "create_timestamp": "2024-01-08T23:16:17Z", "edit_timestamp": "2024-01-08T23:17:01.102000Z" }, "create_timestamp": "2024-01-09T00:12:17Z", "edit_timestamp": "2024-01-09T00:12:17Z", "is_edited": false, "was_yesterday": true, "is_older_than_day": true, "timestamp": "2024-01-09T00:12:17Z", "priority": { "uuid": "0ebc194c-b856-4e4f-9def-cd190d1e8d43", "title": "Low", "colour": "#FFFFFF", "backgroundcolour": "#66DD66" }, "tags": [ { "uuid": "72fb255c-132f-4124-802d-f4c051620540", "title": "Requires Help", "colour": "#000000", "backgroundcolour": "#B2E57C" }, { "uuid": "cc473838-acaf-43f9-a601-dc4ab1f9026c", "title": "Software", "colour": "#000000", "backgroundcolour": "#FED8B1" } ] }, { "uuid": "b0142315-b5c4-46a9-b02e-bdfdd6dffc37", "title": "IT Training Request", "description": "Requesting IT training sessions for the marketing team to enhance their proficiency in utilizing specific software tools. Providing a detailed outline of the desired training topics and the anticipated benefits for the team. Seeking assistance in scheduling and conducting the training sessions.", "author": { "uuid": "291cc4c1-3bb3-4417-aaa6-748606fede77", "icon": "/static/assets/images/defaultuser.webp", "email": "user@mail.com", "forename": "Default", "surname": "User", "department": null, "create_timestamp": "2024-01-08T23:16:17Z", "edit_timestamp": "2024-01-08T23:17:01.102000Z" }, "create_timestamp": "2024-01-09T00:12:17Z", "edit_timestamp": "2024-01-09T00:12:17Z", "is_edited": false, "was_yesterday": true, "is_older_than_day": true, "timestamp": "2024-01-09T00:12:17Z", "priority": { "uuid": "0ebc194c-b856-4e4f-9def-cd190d1e8d43", "title": "Low", "colour": "#FFFFFF", "backgroundcolour": "#66DD66" }, "tags": [ { "uuid": "72fb255c-132f-4124-802d-f4c051620540", "title": "Requires Help", "colour": "#000000", "backgroundcolour": "#B2E57C" }, { "uuid": "cc473838-acaf-43f9-a601-dc4ab1f9026c", "title": "Software", "colour": "#000000", "backgroundcolour": "#FED8B1" } ] }, ... ] ```

corbz referenced this issue from a commit

2024-01-16 10:05:13 +00:00

Fixed #6 - Double Tickets with Filters.

corbz closed this issue

2024-01-16 12:55:30 +00:00

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Reference: corbz/ticket-website#6