From 8c4a06bb331efeb7afa169cb367ce33a049d6630 Mon Sep 17 00:00:00 2001
From: corbz <corbz.jones@gmail.com>
Date: Tue, 9 Jan 2024 00:17:55 +0000
Subject: [PATCH] added default fixture for tickets

---
 README.md                              |   1 +
 apps/fixtures/home/defaulttickets.json | 204 +++++++++++++++++++++++++
 apps/fixtures/home/ticketpriority.json |  24 +--
 3 files changed, 217 insertions(+), 12 deletions(-)
 create mode 100644 apps/fixtures/home/defaulttickets.json

diff --git a/README.md b/README.md
index 9ceeff8..8e6db4e 100644
--- a/README.md
+++ b/README.md
@@ -48,6 +48,7 @@ The following fixture options are available:
 - `authentication/department.json` add some default departments
 - `home/ticketpriority.json` add some default ticket priorities
 - `home/tickettag.json` add some default ticket tags
+- `home/defaulttickets.json` add some default tickets (depends on ticketpriority and tickettag fixtures)
 
 You can import a fixture using the following command (remember to replace `<OPTION>` with one of the above options):
 
diff --git a/apps/fixtures/home/defaulttickets.json b/apps/fixtures/home/defaulttickets.json
new file mode 100644
index 0000000..838523f
--- /dev/null
+++ b/apps/fixtures/home/defaulttickets.json
@@ -0,0 +1,204 @@
+[
+{
+    "model": "home.ticket",
+    "pk": "0725deef-d48c-4e38-814a-ae35fcbad152",
+    "fields": {
+        "title": "Software Compatibility Challenge",
+        "description": "Attempting to integrate a new software tool into our existing workflow, but facing compatibility challenges with other applications. Providing a detailed overview of the software stack and the specific issues encountered during integration attempts. Seeking expert guidance to resolve compatibility issues and ensure smooth workflow integration.",
+        "author": "4965745e-b82a-4496-80e1-055217a780b0",
+        "priority": "a680328f-0680-456c-8e26-f594e05989ad",
+        "create_timestamp": "2024-01-09T00:11:40Z",
+        "edit_timestamp": "2024-01-09T00:11:40Z",
+        "tags": [
+            "0ac68e5d-9000-4fcb-bb44-40b1b0faaa2b",
+            "72fb255c-132f-4124-802d-f4c051620540",
+            "cc473838-acaf-43f9-a601-dc4ab1f9026c"
+        ]
+    }
+},
+{
+    "model": "home.ticket",
+    "pk": "1e648e67-ddf6-4007-bb68-4a863961a827",
+    "fields": {
+        "title": "Security Patch Installation",
+        "description": "There's a critical security patch that needs to be installed on all workstations to address recent vulnerabilities. Attempted to deploy the patch, but facing challenges on certain machines. Need high-priority assistance to ensure all systems are promptly updated for enhanced security measures.",
+        "author": "291cc4c1-3bb3-4417-aaa6-748606fede77",
+        "priority": "a680328f-0680-456c-8e26-f594e05989ad",
+        "create_timestamp": "2024-01-09T00:09:20Z",
+        "edit_timestamp": "2024-01-09T00:09:20Z",
+        "tags": [
+            "0ac68e5d-9000-4fcb-bb44-40b1b0faaa2b",
+            "72fb255c-132f-4124-802d-f4c051620540",
+            "cc473838-acaf-43f9-a601-dc4ab1f9026c"
+        ]
+    }
+},
+{
+    "model": "home.ticket",
+    "pk": "433200a2-3a62-4e81-86cc-cd5e31fecd8b",
+    "fields": {
+        "title": "Network Connectivity Issue",
+        "description": "Experiencing intermittent connection drops in the office. Several users affected. Need urgent assistance to resolve the issue.",
+        "author": "4965745e-b82a-4496-80e1-055217a780b0",
+        "priority": "d140a5be-cf24-4250-8b38-31338e69dffd",
+        "create_timestamp": "2024-01-09T00:05:54Z",
+        "edit_timestamp": "2024-01-09T00:05:54Z",
+        "tags": [
+            "0ac68e5d-9000-4fcb-bb44-40b1b0faaa2b",
+            "28b160b5-5c8b-43a5-84d1-4179bde87e6f",
+            "72fb255c-132f-4124-802d-f4c051620540"
+        ]
+    }
+},
+{
+    "model": "home.ticket",
+    "pk": "4b893b70-8fce-49a1-b546-d1960ef97f9c",
+    "fields": {
+        "title": "New Software Request",
+        "description": "Requesting the installation of a new software tool for project management. Providing specific details on the software requirements and its relevance to project workflows. Seeking guidance on the installation process and any potential compatibility issues. Your assistance in this matter is highly appreciated.",
+        "author": "4965745e-b82a-4496-80e1-055217a780b0",
+        "priority": "0ebc194c-b856-4e4f-9def-cd190d1e8d43",
+        "create_timestamp": "2024-01-09T00:09:59Z",
+        "edit_timestamp": "2024-01-09T17:38:15Z",
+        "tags": [
+            "72fb255c-132f-4124-802d-f4c051620540",
+            "cc473838-acaf-43f9-a601-dc4ab1f9026c",
+            "dc4dc2d5-2784-4726-8a4e-99df35a143d2"
+        ]
+    }
+},
+{
+    "model": "home.ticket",
+    "pk": "587b35a3-1b47-4716-99bf-ebe22da283a1",
+    "fields": {
+        "title": "Database Query Performance",
+        "description": "Users are reporting slow response times when querying the database. This issue is impacting productivity across multiple teams. Detailed logs and steps taken to troubleshoot are provided within the description. Urgently seeking assistance to optimize database performance and resolve the slowdown.",
+        "author": "4965745e-b82a-4496-80e1-055217a780b0",
+        "priority": "d140a5be-cf24-4250-8b38-31338e69dffd",
+        "create_timestamp": "2024-01-09T00:08:32Z",
+        "edit_timestamp": "2024-01-09T00:08:32Z",
+        "tags": [
+            "0ac68e5d-9000-4fcb-bb44-40b1b0faaa2b",
+            "28b160b5-5c8b-43a5-84d1-4179bde87e6f",
+            "72fb255c-132f-4124-802d-f4c051620540",
+            "cc473838-acaf-43f9-a601-dc4ab1f9026c",
+            "e8c7e801-57c3-4699-a4f4-4308fb489f60"
+        ]
+    }
+},
+{
+    "model": "home.ticket",
+    "pk": "5f39644f-0356-4818-aa07-ee6f07f36553",
+    "fields": {
+        "title": "Hardware Malfunction",
+        "description": "The printer on the third floor is not responding. Checked cables and power source, but issue persists. Need assistance to fix the hardware problem.",
+        "author": "291cc4c1-3bb3-4417-aaa6-748606fede77",
+        "priority": "e79687c6-9054-4706-b9a2-34afccfaa7c8",
+        "create_timestamp": "2024-01-09T00:06:58Z",
+        "edit_timestamp": "2024-01-09T00:44:49Z",
+        "tags": [
+            "0ac68e5d-9000-4fcb-bb44-40b1b0faaa2b",
+            "72fb255c-132f-4124-802d-f4c051620540",
+            "e8c7e801-57c3-4699-a4f4-4308fb489f60"
+        ]
+    }
+},
+{
+    "model": "home.ticket",
+    "pk": "68fa33a7-9ac0-4612-8d92-71201c1dd5d5",
+    "fields": {
+        "title": "Printer Configuration Error",
+        "description": "Encountering issues with configuring a new printer for the design team. Detailed steps taken to set up the printer and the specific error messages received are provided. Urgently seeking assistance to ensure the printer is operational and meets the team's printing requirements.",
+        "author": "4965745e-b82a-4496-80e1-055217a780b0",
+        "priority": "d140a5be-cf24-4250-8b38-31338e69dffd",
+        "create_timestamp": "2024-01-09T00:10:25Z",
+        "edit_timestamp": "2024-01-09T00:10:25Z",
+        "tags": [
+            "0ac68e5d-9000-4fcb-bb44-40b1b0faaa2b",
+            "72fb255c-132f-4124-802d-f4c051620540",
+            "e8c7e801-57c3-4699-a4f4-4308fb489f60"
+        ]
+    }
+},
+{
+    "model": "home.ticket",
+    "pk": "9f72bd78-2d1f-4fd6-89fc-d9ecf8c69b3c",
+    "fields": {
+        "title": "VPN Connection Issue",
+        "description": "Remote team members are encountering difficulties establishing a VPN connection. This is hindering their ability to access essential resources. Providing detailed information on the error messages received and troubleshooting steps taken so far. Requesting immediate attention to restore seamless VPN functionality.",
+        "author": "291cc4c1-3bb3-4417-aaa6-748606fede77",
+        "priority": "e79687c6-9054-4706-b9a2-34afccfaa7c8",
+        "create_timestamp": "2024-01-09T00:09:39Z",
+        "edit_timestamp": "2024-01-09T00:13:27Z",
+        "tags": [
+            "0ac68e5d-9000-4fcb-bb44-40b1b0faaa2b",
+            "28b160b5-5c8b-43a5-84d1-4179bde87e6f",
+            "72fb255c-132f-4124-802d-f4c051620540"
+        ]
+    }
+},
+{
+    "model": "home.ticket",
+    "pk": "b0142315-b5c4-46a9-b02e-bdfdd6dffc37",
+    "fields": {
+        "title": "IT Training Request",
+        "description": "Requesting IT training sessions for the marketing team to enhance their proficiency in utilizing specific software tools. Providing a detailed outline of the desired training topics and the anticipated benefits for the team. Seeking assistance in scheduling and conducting the training sessions.",
+        "author": "291cc4c1-3bb3-4417-aaa6-748606fede77",
+        "priority": "0ebc194c-b856-4e4f-9def-cd190d1e8d43",
+        "create_timestamp": "2024-01-09T00:12:17Z",
+        "edit_timestamp": "2024-01-09T00:12:17Z",
+        "tags": [
+            "72fb255c-132f-4124-802d-f4c051620540",
+            "cc473838-acaf-43f9-a601-dc4ab1f9026c"
+        ]
+    }
+},
+{
+    "model": "home.ticket",
+    "pk": "c470a8b3-ca54-4324-abdf-1cfa4cdf70d6",
+    "fields": {
+        "title": "Email Configuration Assistance",
+        "description": "Need assistance in configuring email settings for a new team member. Providing the email client details and steps taken so far. Urgently seeking guidance to ensure the seamless setup of email accounts and communication channels for the new team member.",
+        "author": "4965745e-b82a-4496-80e1-055217a780b0",
+        "priority": "e79687c6-9054-4706-b9a2-34afccfaa7c8",
+        "create_timestamp": "2024-01-09T00:11:57Z",
+        "edit_timestamp": "2024-01-09T00:12:57Z",
+        "tags": [
+            "0ac68e5d-9000-4fcb-bb44-40b1b0faaa2b",
+            "72fb255c-132f-4124-802d-f4c051620540"
+        ]
+    }
+},
+{
+    "model": "home.ticket",
+    "pk": "dd5764ad-e765-4f9b-9a9b-a3a27e60c6dd",
+    "fields": {
+        "title": "General Inquiry",
+        "description": "Have a question regarding the new IT policies. Need clarification on specific guidelines. Please provide assistance at your earliest convenience.",
+        "author": "4965745e-b82a-4496-80e1-055217a780b0",
+        "priority": "0ebc194c-b856-4e4f-9def-cd190d1e8d43",
+        "create_timestamp": "2024-01-09T00:07:26Z",
+        "edit_timestamp": "2024-01-09T00:07:26Z",
+        "tags": [
+            "dc4dc2d5-2784-4726-8a4e-99df35a143d2"
+        ]
+    }
+},
+{
+    "model": "home.ticket",
+    "pk": "fd8a4ad9-04fb-4a0c-beac-e60e0739e881",
+    "fields": {
+        "title": "Software Update Problem",
+        "description": "Unable to install the latest software update on my workstation. Getting error code XYZ. Detailed steps attempted are listed in the description.",
+        "author": "291cc4c1-3bb3-4417-aaa6-748606fede77",
+        "priority": "a680328f-0680-456c-8e26-f594e05989ad",
+        "create_timestamp": "2024-01-09T00:06:32Z",
+        "edit_timestamp": "2024-01-09T00:06:32Z",
+        "tags": [
+            "0ac68e5d-9000-4fcb-bb44-40b1b0faaa2b",
+            "72fb255c-132f-4124-802d-f4c051620540",
+            "cc473838-acaf-43f9-a601-dc4ab1f9026c"
+        ]
+    }
+}
+]
diff --git a/apps/fixtures/home/ticketpriority.json b/apps/fixtures/home/ticketpriority.json
index f9d6a3e..9e968ef 100644
--- a/apps/fixtures/home/ticketpriority.json
+++ b/apps/fixtures/home/ticketpriority.json
@@ -1,11 +1,11 @@
 [
     {
         "model": "home.ticketpriority",
-        "pk": "0ebc194c-b856-4e4f-9def-cd190d1e8d43",
+        "pk": "d140a5be-cf24-4250-8b38-31338e69dffd",
         "fields": {
-            "title": "Low",
+            "title": "Urgent",
             "colour": "#FFFFFF",
-            "backgroundcolour": "#66DD66"
+            "backgroundcolour": "#FF4D4D"
         }
     },
     {
@@ -17,15 +17,6 @@
             "backgroundcolour": "#FF884D"
         }
     },
-    {
-        "model": "home.ticketpriority",
-        "pk": "d140a5be-cf24-4250-8b38-31338e69dffd",
-        "fields": {
-            "title": "Urgent",
-            "colour": "#FFFFFF",
-            "backgroundcolour": "#FF4D4D"
-        }
-    },
     {
         "model": "home.ticketpriority",
         "pk": "e79687c6-9054-4706-b9a2-34afccfaa7c8",
@@ -34,5 +25,14 @@
             "colour": "#FFFFFF",
             "backgroundcolour": "#66CC66"
         }
+    },
+    {
+        "model": "home.ticketpriority",
+        "pk": "0ebc194c-b856-4e4f-9def-cd190d1e8d43",
+        "fields": {
+            "title": "Low",
+            "colour": "#FFFFFF",
+            "backgroundcolour": "#66DD66"
+        }
     }
 ]
\ No newline at end of file