diff --git a/apps/home/models.py b/apps/home/models.py
index e898be6..ef3bc44 100644
--- a/apps/home/models.py
+++ b/apps/home/models.py
@@ -101,14 +101,23 @@ class Ticket(models.Model):
     def clean_description(self):
         cleaned_description = bleach.clean(
             self.description,
-            tags=['b', 'i', 'u', 'p', 'br', 'a', 'h3', 'h4', 'h5', 'h6'],
+            tags=[
+                'b', 'i', 'u', 'p', 'br', 'a', 'h3', 'h4', 'h5', 'h6', 'strong',
+                'figure', 'table', 'tbody', 'tr', 'td'
+            ],
             attributes={'a': ['href', 'title']}
         )
         return cleaned_description
 
     def save(self, *args, **kwargs):
         self.description = self.clean_description()
-        # self.edit_timestamp = timezone.now()  ## TEMP COMMENT, UNCOMMENT LATER !!
+
+        # we must use the same datetime object, otherwise they wont match
+        now = timezone.now()
+
+        if self._state.adding: self.create_timestamp = now
+        self.edit_timestamp = now
+
         super().save(*args, **kwargs)
 
     @property
diff --git a/apps/home/views.py b/apps/home/views.py
index f8145ec..5df9a18 100644
--- a/apps/home/views.py
+++ b/apps/home/views.py
@@ -10,6 +10,7 @@ from django.http import HttpResponse, HttpResponseRedirect, JsonResponse
 from django.template import loader
 from django.shortcuts import render
 from django.urls import reverse
+from django.contrib.auth import get_user_model
 
 from ..authentication.models import Department
 from .models import Ticket, TicketPriority, TicketTag
@@ -57,6 +58,7 @@ def get_tickets(request):
         print(key, values)
    
         for value in values:
+            if value == "all": continue  # don't apply a filter if we want all
             queryset = queryset.filter(**{key: [value]})
 
     tickets = queryset.order_by("-create_timestamp")
@@ -65,6 +67,7 @@ def get_tickets(request):
 
     return JsonResponse(data)
 
+
 @login_required
 @require_POST
 def get_filter_counts(request):
@@ -96,7 +99,34 @@ def get_filter_counts(request):
 @login_required()
 @require_POST
 def new_ticket(request):
-    return JsonResponse({"placeholder": "nothing here yet"})
+    print(request.POST)
+
+    get = lambda key: request.POST.get(key)
+    getlist = lambda key: request.POST.getlist(key)
+
+    title = get("title")
+    description = get("description")
+    author_id = get("author_id")
+    priority_id = get("priority_id")
+    tag_ids = getlist("tag_ids[]")
+
+    User = get_user_model()
+    author = User.objects.get(id=author_id)
+
+    priority = TicketPriority.objects.get(id=priority_id)
+    tags = [
+        tag for tag in TicketTag.objects.filter(id__in=tag_ids)
+    ]
+
+    ticket = Ticket.objects.create(
+        title=title,
+        description=description,
+        author=author,
+        priority=priority,
+    )
+    ticket.tags.set(tags)
+
+    return JsonResponse({"success": "ticket created successfully"})
 
 
 @login_required()
diff --git a/apps/templates/home/tickets.html b/apps/templates/home/tickets.html
index 33634a6..e874638 100644
--- a/apps/templates/home/tickets.html
+++ b/apps/templates/home/tickets.html
@@ -75,7 +75,7 @@
                                 <label for="filterTag-{{ tag.id }}" class="nav-link c-grey-800 cH-blue-500 actived">
                                     <div class="peers ai-c jc-sb">
                                         <div class="peer peer-greed">
-                                            <input type="checkbox" id="filterTag-{{ tag.id }}" class="form-check-input me-2" value="{{ priority.id }}">
+                                            <input type="checkbox" id="filterTag-{{ tag.id }}" class="form-check-input me-2" value="{{ tag.id }}">
                                             <span>{{ tag.title }}</span>
                                         </div>
                                         <div class="peer">
@@ -350,6 +350,20 @@
 <script>
     var displayedTicketID = -1;
         filters = {};
+        editor = null;
+
+    const formControls = [
+        {
+            id: "newTitle",
+            validation: function(element) {
+                const value = element.val();
+                return (!element.attr("required") || value.trim() !== "")
+            },
+            errorMessage: function(element) {
+                return "This field is required."
+            }
+        }
+    ];
 
     $(document).ready(function() {
         // $(".email-list-item").on("click", function() {
@@ -358,6 +372,9 @@
 
         ClassicEditor
             .create( document.getElementById("newDesc"), {})
+            .then( newEditor => {
+                editor = newEditor;
+            })
             .catch( error => {
                 console.error(error)
             });
@@ -377,8 +394,8 @@
 
     function setupFilter(selector, key) {
         $(selector).each(function () {
-            var uuid = $(this).val();
             var input = $(this).find("input[type=checkbox], input[type=radio]");
+            var uuid = input.val();
 
             input.on("change", function () {
                 if (input.is(":checkbox")) {
@@ -392,26 +409,64 @@
                             delete filters[key];
                         }
                     }
-                } else if (input.is(":radio") && input.is(":checked")) {
+                }
+                else if (input.is(":radio") && input.is(":checked")) {
                     filters[key] = [uuid];
                 }
 
-                loadAllTickets();
                 console.log(JSON.stringify(filters, null, 4));
+                loadAllTickets();
             });
         });
     }
 
+    function validateForm() {
+
+        $("#ticketModal form").find(".form-control,.form-select").removeClass("is-valid is-invalid");
+        $("#ticketModal form .invalid-feedback").text("");
+
+        var valid = true;
+
+        formControls.forEach(function(control) {
+            var element = $("#" + control.id);
+            if (!control.validation(element)) {
+                element.addClass("is-invalid");
+                element.siblings(".invalid-feedback").text(control.errorMessage(element));
+                valid = false;
+            }
+            else {
+                element.addClass("is-valid");
+            }
+        });
+
+        return valid;
+    }
+
     $("#ticketModal form").on("submit", function(event) {
         event.preventDefault();
 
+        if (!validateForm()) {
+            return;
+        }
+
         $.ajax({
             url: "{% url 'ticket-new' %}",
             type: "POST",
             dataType: "json",
             data: {
                 csrfmiddlewaretoken: "{{ csrf_token }}",
-
+                title: $("#newTitle").val(),
+                description: editor.getData(),
+                author_id: "{{ request.user.id }}",
+                priority_id: $("#newPriority").val(),
+                tag_ids: $("#newTags").val()
+            },
+            success: function(data) {
+                loadAllTickets();
+                loadFilterCounts();
+            },
+            error: function(data) {
+                alert(JSON.stringify(data, null, 4))
             }
         });
     });
@@ -431,7 +486,7 @@
 
     function updateFilterCounts(filterType, data) {
         $("#filterSidebar .filter-" + filterType).each(function() {
-            var uuid = $(this).data("uuid");
+            var uuid = $(this).find("input[type=checkbox],input[type=radio]").val();
             var count = data[filterType + '_counts'][uuid];
             $(this).find(".badge").text(count);
         });
@@ -443,7 +498,7 @@
             type: "POST",
             dataType: "json",
             data: {
-                csrfmiddlewaretoken: "{{ csrf_token }}",
+                csrfmiddlewaretoken: "{{ csrf_token }}"
             },
             success: function(data) {
                 console.log(JSON.stringify(data, null, 4));
@@ -544,6 +599,15 @@
         //     displayTicket(ticketElement);
         // });
         
+        
+        if (displayedTicketID === ticketID) {
+            // displayedTicketID = -1;
+            return;
+        }
+
+        ticket.siblings().removeClass("bgc-grey-100");
+        ticket.addClass("bgc-grey-100");
+
         $("#ticketTitle").text("")
         $("#ticketDesc").empty();
         $("#ticketAuthor").text("");
@@ -553,10 +617,6 @@
         $("#btnGroupDrop2").hide();
         $("#ticketBadges").empty().hide();
 
-        if (displayedTicketID === ticketID) {
-            displayedTicketID = -1;
-            return;
-        }
         
         displayedTicketID = ticketID;