373 lines
12 KiB
JavaScript
373 lines
12 KiB
JavaScript
var displayedTicketID = -1;
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filters = {"ordering": "-edit_timestamp", "page_size": 100};
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editor = null;
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searchTimeout = null;
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loadingTickets = false;
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const formControls = [
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{
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id: "newTitle",
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validation: function(element) {
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const value = element.val();
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return (!element.attr("required") || value.trim() !== "")
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},
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errorMessage: function(element) {
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return "This field is required."
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}
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}
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];
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$(document).ready(function() {
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ClassicEditor
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.create( document.getElementById("newDesc"), {})
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.then( newEditor => {
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editor = newEditor;
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})
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.catch( error => {
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console.error(error)
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});
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$("#searchTickets").keyup(() => {
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$("#ticketsContainer .content").empty();
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$("#ticketsContainer .none-found").hide();
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$("#ticketsContainer .loading").show();
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clearTimeout(searchTimeout);
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searchTimeout = setTimeout(() => {
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console.debug("searching");
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value = $("#searchTickets").val();
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if (value === "") {
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console.debug("deleted search filters");
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delete filters["search"];
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}
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else {
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console.debug("updated search filters");
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filters["search"] = value;
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}
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loadAllTickets();
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}, 500);
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})
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setupFilter("#filterSidebar .filter-department", "author__department");
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setupFilter("#filterSidebar .filter-tags", "tags");
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setupFilter("#filterSidebar .filter-priority", "priority");
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loadFilterCounts();
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loadAllTickets();
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$(".select2-selection__choice").each(function() {
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// Work out how to apply the colours of the tags to the selection choices.
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})
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});
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function setupFilter(selector, key) {
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$(selector).each(function () {
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var input = $(this).find("input[type=checkbox], input[type=radio]");
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var uuid = input.val();
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input.on("change", function () {
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if (input.is(":checkbox")) {
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if ($(this).is(":checked")) {
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filters[key] = filters[key] || [];
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filters[key].push(uuid);
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}
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else {
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filters[key] = filters[key].filter(id => id !== uuid);
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if (filters[key].length === 0) {
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delete filters[key];
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}
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}
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}
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else if (input.is(":radio") && input.is(":checked")) {
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if (uuid === "all") {
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delete filters[key];
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}
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else {
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filters[key] = [uuid];
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}
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}
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console.debug(`Filter applied '${key}' as '${uuid}'`)
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loadAllTickets();
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});
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});
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}
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function validateForm() {
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$("#ticketModal form").find(".form-control,.form-select").removeClass("is-valid is-invalid");
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$("#ticketModal form .invalid-feedback").text("");
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var valid = true;
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formControls.forEach(function(control) {
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var element = $("#" + control.id);
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if (!control.validation(element)) {
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element.addClass("is-invalid");
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element.siblings(".invalid-feedback").text(control.errorMessage(element));
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valid = false;
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}
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else {
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element.addClass("is-valid");
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}
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});
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return valid;
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}
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$("#ticketModal form").on("submit", function(event) {
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event.preventDefault();
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if (!validateForm()) {
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return;
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}
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$.ajax({
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url: URL_NewTicket,
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type: "POST",
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dataType: "json",
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data: {
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csrfmiddlewaretoken: CSRFMiddlewareToken,
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title: $("#newTitle").val(),
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description: editor.getData(),
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author_id: CurrentUserID,
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priority_id: $("#newPriority").val(),
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tag_ids: $("#newTags").val()
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},
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success: function(data) {
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loadAllTickets();
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loadFilterCounts();
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},
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error: function(data) {
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alert(JSON.stringify(data, null, 4))
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}
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});
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});
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function getOrdinalSuffix(day) {
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if (day >= 11 && day <= 13) {
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return day + 'th';
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} else {
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switch (day % 10) {
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case 1: return day + 'st';
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case 2: return day + 'nd';
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case 3: return day + 'rd';
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default: return day + 'th';
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}
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}
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}
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function updateFilterCounts(filterType, data) {
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$("#filterSidebar .filter-" + filterType).each(function() {
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var uuid = $(this).find("input[type=checkbox],input[type=radio]").val();
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var count = data[filterType][uuid];
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$(this).find(".badge").text(count);
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});
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}
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function loadFilterCounts() {
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$.ajax({
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url: URL_FilterCounts,
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type: "GET",
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success: function(data) {
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updateFilterCounts('priority', data);
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updateFilterCounts('tags', data);
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updateFilterCounts('department', data);
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$("#filterPriorityAll .badge").text(data.tickets);
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$("#filterDepartmentAll .badge").text(data.tickets)
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$("#ticketCounts .total").text(data.tickets)
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},
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error: function(data) {
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console.error(JSON.stringify(data, null, 4))
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}
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});
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}
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function timestampToHumanDate(timestamp, wasYesterday) {
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if (wasYesterday) {
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var day = getOrdinalSuffix(timestamp.getDate());
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var month = timestamp.toLocaleString('en-GB', { month: 'short' });
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var year = timestamp.toLocaleString('en-GB', { year: 'numeric' });
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var time = timestamp.toLocaleString('en-GB', { hour: 'numeric', minute: 'numeric' });
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return time + ', ' + day + ' ' + month + ' ' + year;
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}
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var hours = timestamp.getUTCHours();
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var minutes = timestamp.getUTCMinutes();
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return hours.toString().padStart(2, '0') + ':' + minutes.toString().padStart(2, '0');
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}
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function loadAllTickets() {
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if (loadingTickets === true) {
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return;
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}
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$("#ticketsContainer .content").empty();
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$("#ticketsContainer .none-found").hide();
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$("#ticketsContainer .loading").show();
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loadingTickets = true;
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// alert(JSON.stringify(filters, null, 4));
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$.ajax({
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url: URL_Tickets,
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type: "GET",
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dataType: "json",
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data: $.param(filters, true),
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success: function(data) {
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loadingTickets = false;
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// console.log(JSON.stringify(data, null, 4))
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$("#ticketCounts .current").text(data.results.length);
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$("#ticketsContainer .loading").hide();
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if (data.results.length === 0) $("#ticketsContainer .none-found").show();
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else $("#ticketsContainer .none-found").hide();
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data.results.forEach(function(ticket) {
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var timestamp = new Date(ticket.timestamp);
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var formattedTime = timestampToHumanDate(timestamp, ticket.was_yesterday);
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if (ticket.is_edited) {
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formattedTime += " • edited";
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}
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var template = $($("#ticketItemTemplate").html());
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template.find(".ticket-item-author").text(`${ticket.author.forename} ${ticket.author.surname}`);
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template.find(".ticket-item-datetime").text(formattedTime);
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template.find(".ticket-item-title").text(ticket.title);
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template.find(".ticket-item-desc").text(ticket.description);
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template.find(".ticket-item-icon").attr("src", ticket.author.icon);
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template.attr("data-uuid", ticket.uuid);
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$("#ticketsContainer .content").append(template);
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});
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applyTicketClickFunction();
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},
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error: function(data) {
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loadingTickets = false;
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$("#ticketsContainer .content").empty();
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$("#ticketsContainer .none-found").hide();
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$("#ticketsContainer .loading").hide();
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if (data.status === 429) {
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alert(`HTTP ${data.status} - ${data.statusText}\n${data.responseJSON.detail}`)
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}
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}
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});
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}
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function applyTicketClickFunction() {
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$(".ticket-item").on("click", function(e) {
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e.preventDefault();
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displayTicket(this);
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$('.email-app').removeClass('side-active');
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$('.email-content').toggleClass('open');
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});
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}
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function reloadCurrentTicket() {
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displayTicket($(".ticket-item.bgc-grey-100"));
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}
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function changeTicket(next=true) {
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var selectedTicket = $(".ticket-item.bgc-grey-100");
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if (!selectedTicket.length) {
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displayTicket($(".ticket-item").first());
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return;
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}
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if (next) {
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displayTicket(selectedTicket.next());
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}
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else {
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displayTicket(selectedTicket.prev());
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}
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if (!$('.email-content').hasClass('open')) {
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$('.email-content').addClass('open');
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}
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}
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function displayTicket(ticketElement) {
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ticket = $(ticketElement);
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ticketID = ticket.data("uuid");
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// $(".back-to-mailbox").off("click").on("click", function(event) {
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// event.preventDefault();
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// $('.email-content').toggleClass('open');
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// displayTicket(ticketElement);
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// });
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if (displayedTicketID === ticketID) {
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// displayedTicketID = -1;
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return;
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}
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ticket.siblings().removeClass("bgc-grey-100");
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ticket.addClass("bgc-grey-100");
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$("#ticketTitle").text("")
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$("#ticketDesc").empty();
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$("#ticketAuthor").text("");
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$("#ticketAuthorImg").hide();
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$("#ticketAuthorImg").prop("src", "");
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$("#ticketTimestamp").text("");
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$("#btnGroupDrop2").hide();
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$("#ticketBadges").empty().hide();
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displayedTicketID = ticketID;
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$.ajax({
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url: URL_Tickets,
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type: 'get',
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dataType: 'json',
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data: $.param({uuid: ticketID}, true),
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success: function (data) {
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console.log(JSON.stringify(data, null, 4));
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var ticket = data.results[0];
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var author = ticket.author;
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var department = author.department;
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var priority = ticket.priority;
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$("#ticketTitle").text(ticket.title);
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$("#ticketDesc").append($(`<div class="w-100">${ticket.description}</div>`));
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$("#ticketAuthor").text(`${author.forename} ${author.surname}`);
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$("#ticketAuthorImg").show();
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$("#ticketAuthorImg").prop("src", author.icon);
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$("#btnGroupDrop2").show();
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$("#ticketBadges").show();
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$("#ticketBadges").append($(`<div class="badge me-1" style="color: ${priority.colour}; background-color: ${priority.backgroundcolour};">${priority.title} Priority <i class="ti-control-record "></i></div>`));
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if (department != null) {
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$("#ticketBadges").append($(`<div class="badge bgc-deep-purple-500 me-1">${department.title}</div>`));
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}
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ticket.tags.forEach(function(tag) {
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$("#ticketBadges").append($(`<div class="badge me-1" style="color: ${tag.colour}; background-color: ${tag.backgroundcolour};">${tag.title} <i class="ti-tag"></i></div>`));
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});
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// timestamp
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var timestamp = new Date(ticket.timestamp);
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var formattedTime = timestampToHumanDate(timestamp, ticket.was_yesterday);
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if (ticket.is_edited) {
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formattedTime += " • edited";
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}
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$("#ticketTimestamp").text(formattedTime);
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},
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error: function(message) {
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alert(JSON.stringify(message, null, 4));
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}
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});
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} |